4Front California is Open - now manufacturing our range of premium cannabis products in the Golden State

Dispensary Retail Supervisor

4Front Ventures (CSE: FFNT / OTCQX: FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Michigan, Illinois, Washington, and California. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front’s team applies expertise across the entire cannabis value chain.

It's an incredible time of progress at 4Front Ventures and we are looking for people like YOU to grow with us!  Are you interested in joining one of the fastest growing industries in Massachusetts?  Are you looking to advance your retail career and learn some cool things about cannabis along the way?  A career at 4Front Ventures offers that, plus more!  Now that we have your attention, let’s dive into the role.

ABOUT THE ROLE

  • The Floor Supervisor leads a team of retail associates who work together to ensure our customers and patients experience the best service possible.  This role requires a leader, with a proven ability to execute and supervise day to day floor operations.  The Floor Supervisor provides support to the retail team, assists with floor coverage when needed, communicates departmental updates and collaborates with management to achieve our sales, operational and service goals.  The Floor Supervisor also serves as a main point of contact for guest related inquires (service and product feedback) and product trends.

YOUR DAY TO DAY

  • Ensure the site is in full compliance with all local and state laws while assisting with regulatory inspections
  • Work cross-functionally through the operation and maintain a hands-on “lead by example” approach
  • Ensure that all safety protocols and procedures are followed by all employees in the unit
  • Partner with approved cash handling managers/supervisors to ensure the dispensary’s cash flow/intake is properly managed
  • Assist the team with inquiries and service recovery while ensuring the highest level of hospitality is achieved
  • Collaborate with the Inventory department on all product related processes/matters 
  • Implement and manage all Company policies and procedures
  • Assist with the hiring, training, coaching, and development of employees 
  • Delegate, manage, and empower the team to achieve an optimal performance
  • Align with the Floor Manager to set, meet, and manage all financial and operational goals 
  • Assist in any and all areas to ensure the team, department, and company division maintain success

AVAILABILITY

  • Full shift availability (nights, weekends, and holidays required)

COMPENSATION

  • $22-$25/hourly, DOE

WHAT YOU’LL NEED TO SUCCEED

  • 21+ and currently residing in the USA 
  • High School Diploma or GED
  • Dispensing Organization Agent Identification Card (obtained upon hire)
  • Associate Degree or industry training equivalent (preferred)
  • Retail experience, 2+ years (preferred)
  • Cannabis industry experience, 2+ years (preferred)
  • Guest service experience, 1+ years (preferred)
  • Team building & management experience, 1+ years (preferred)
  • Excellent communication, multi-tasking, time-management, planning, & organizational skills
  • Detail-oriented, critical thinker, problem solver, & assessor
  • Proficient in Microsoft Office Applications

WORKING CONDITIONS

  • Fast-paced, rapid-changing, retail dispensary environment 
  • Front facing, customer-care focused areas/stations
  • Confined workstations in close proximity to other people (employees, guests, vendors) and crowds
  • Handling cannabis products and packaged goods 
  • Kneeling, squatting, lifting, bending, walking, pivoting, and long-term standing (all expected activities)

  • *NOTE: The facility contains confined spaces that may only be accessible by ascending/descending stairwells while traveling throughout building. Must be able to stand for prolonged periods of time, bend, kneel, squat, and twist. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WE’VE GOT YOU COVERED

  • We are building a hard-working, diverse team that is excited to be a part of the evolving cannabis industry. Our team values a friendly, vibrant, and enthusiastic workplace. 4Front Ventures is an Equal Opportunity Employer.

  • Benefits of working with us include:
  • Employee Discounts (one of the highest in the industry)
  • Health, Vision, Dental Benefits (company paid at 80%)
  • Sick Pay/PTO Accrual
  • Parental/Maternity Leave
  • Employee Assistance Program
  • Holiday Pay (if required to work on select days)
  • Career Development
  • Advancement Opportunities

  • *NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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