4Front California is Open - now manufacturing our range of premium cannabis products in the Golden State

Retail Courier

4Front Ventures (CSE: FFNT / OTCQX: FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Michigan, Illinois, Washington, and California. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front’s team applies expertise across the entire cannabis value chain.

POSITION OVERVIEW
The Retail Courier collaborates with the dispensary’s management team to ensure every guest receives the highest level of hospitality and experiences cannabis in the best way possible. Priorities include safely delivering a wide variety of products to guests/patients within outlined time frames, answering questions about the state’s cannabis program and regulations, participating in community events inside/outside of the dispensary, and being able to assist with product organization, inventory control, receiving, packaging, stocking, online ordering, order dispatching, hosting, and sales floor.

AVAILABILITY
Site specific - i.e., Full shift availability (nights, weekends, and holidays required)

COMPENSATION 
Hourly Rate (DOE) + Mileage Reimbursement (Current Federal Rate) + Tips

ABOUT YOU

  • Passionate and excited about being a part of a growing industry and evolving company
  • Thrives in upbeat, fast-paced, team-oriented environments
  • Enjoys learning the specifics of product details, methods of consumption and industry regulations while asking questions to gain expertise
  • Adaptable to new systems and the changing needs of the cannabis industry
  • Excels in front facing, customer-engagement based role and at interacting with all types of people

KEY RESPONSIBILITIES

  • Follow all site protocols and procedures according to local and state regulations and company policies
  • Fulfill all product orders accurately and efficiently while maintaining workstations cleaned and organized
  • Organize, maintain, load, and securely store/transport cannabis products following HIPAA regulations
  • Deliver parcels to correct addresses, while obtaining signatures and proof of receipt as required
  • Act as a Company brand ambassador with a high level of authentic engagement, strong productivity, and excellent service
  • Follow proper cash handling of all guest transactions including payment collection/change and tracking
  • Assist in all duties as assigned to ensure the team, department, and company division maintain success

KEY COLLABORATORS

  • Retail Associates (Level I & II)
  • Floor Supervisor(s) / Manager
  • Inventory Supervisor(s) / Manager
  • Assistant General Manager / General Manager

SKILLS & COMPENTENCIES

  • Outstanding routing and directional skills; proficient with navigation tools
  • Familiarity with local neighborhoods and routes
  • Passionate and comfortable for meeting tight deadlines and delivering critical products punctually
  • Excellent customer service experience (preferably in a fast paced or specialized retail environment)
  • Effective record-keeping and cash handling skills (high volume preferred)
  • Basic math, organizational, and computer skills
  • Self-starter who can take instructions, follow directions, and work independently/with colleagues
  • Strong communicator, detail-oriented, multi-tasker, problem-solver, flexible, friendly, and self-aware
  • Committed to the team’s success

WORKING CONDITIONS

  • Fast-paced, rapid-changing, retail dispensary environment
  • Front-facing, customer-care focused areas/stations
  • Confined workstations in close proximity to other people (employees, guests, vendors) and crowds
  • Handling cannabis products and packaged goods
  • Kneeling, squatting, lifting, bending, walking, pivoting, and long-term standing (all expected activities)
  • Must be able to regularly lift, load, and unload packages in various types of weather (up to 50 lbs.)

  • *NOTE: The facility contains confined spaces that may only be accessible by ascending/descending stairwells while traveling throughout building. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

WORKING AT 4FRONT
We are building a hard-working, diverse team that is excited to be a part of the evolving cannabis industry. Our team values a friendly, vibrant, and enthusiastic workplace. 4Front Ventures is an Equal Opportunity Employer.

Benefits of working with us include:
• Employee Discounts (one of the highest in the industry)
• Health, Vision, Dental Benefits (company paid at 80%)
• Sick Pay/PTO Accrual
• Parental/Maternity Leave
• Employee Assistance Program
• Holiday Pay (if required to work on select days)
• Career Development
• Advancement Opportunities

*NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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